Candidate experience is something most employers agree is important, but the resources available to measure it are limited. When asked how they track the candidate experience, employers typically mention surveys or net promoter scores. While these are useful measures, they fail to monitor the entirety of the experience for all candidates. So we set out to answer a fundamental question: What does our data tell us about recruiters that can help employers attract and retain the “best of the best”.
One of the most important things to me is maintaining my 5 star rating. I absolutely look at employer recruiting ratings; if someone lets lots of candidates expire I won’t work with them.
April Estes, Senior Recruiting Director, ProEnlist