Solutions to help HR thrive in our newly disrupted reality

June 9, 2020 | 12:00 - 3:00PM

Did you feel as if a speeding curveball was coming at you as you pivoted from working in offices to working virtually in homes everywhere? As seemingly overnight employees’ physical and mental health became business imperatives in a scary world without a playbook? We understand the types and magnitude of the challenges you are grappling with and are bringing you the expertise to tackle them head-on.

Much is being asked of HR now in terms of addressing and resolving disruptive issues while communicating effectively with all concerned. It’s an unprecedented challenge but we can help and we can learn from one another.

SAP SuccessFactors, Scout Exchange, and other partners and industry thought leaders will come together to share timely solutions with you in a virtual event at noon ET on June 9th.

Steven Hunt, SAP’s Expert for Technology & Work will kick off this productive virtual event of sessions focused on the new work models, shifting priorities, and challenges facing HR.

We hope you will join us!


Steven Hunt

Chief Expert, Technology & Work, SAP North American Innovation Office

Jim McCoy

Chief Revenue Officer & GM, Scout Exchange

Ilyce Glink

Founder & CEO, Best Money Moves

Joanna Riley

CEO & Co-Founder, Censia

Scott Jennings

Director Industry Strategy - Retail & Hospitality, Checkr

Marcus Krug

General Manager, FlexPay

Sylvia Miller

VP, Channel Partnerships, Paradox

Ben Granger

SAP Qualtrics


Click arrows next to session titles to expand

Steven Hunt (SAP) and Jim McCoy (Scout Exchange)

The COVID-19 pandemic is fundamentally a human crisis driven by concerns about the health and wellbeing of people. Consequently, Human Resources has been at the forefront of company responses.  

The shift to remote work, focus on employee physical and mental health, and the need to adapt the workforce to radically different business conditions has highlighted the criticality of HR .  It has forced companies to adopt HR technologies and new work models at a pace that would have been inconceivable in the past.  

This session will discuss early lessons learned and explore the implications as to how HR already has and must continue to evolve to support companies living in a world of ever more frequent disruption.

Dr. Hunt’s work focuses on the design and deployment of technology-enabled processes to improve workforce agility, productivity, experience, engagement and well-being.  An industrial-organizational psychologist by training, he has played a central role in creating human resource solutions that have positively influenced millions of employees working for thousands of companies around the globe.

A thought leader in the HR technology field , Dr. Hunt regularly speaks on topics related to the changing nature of jobs, organizations, talent management, and the experience of work.  He has written hundreds of articles and several books on strategic HR methods including “Commonsense talent management: using strategic human resources to increase company performance” and “Hiring success: the art and science of staffing assessment and employee selection”.  Recent articles by Dr. Hunt can be accessed by following his account on Linked In

Steven Hunt, Chief Expert, Technology & Work
SAP North American Innovation Office
Executive Advisor Team


While we all struggle with the impact of the highest levels of unemployment we’ve seen in a lifetime, some sectors of the economy still suffer from skill and worker shortages.

COVID-19 has dramatically increased the complexity of identifying, interviewing and on-boarding new talent.  For a contingent workforce the challenges are even greater.

 In this session, Jim, along with some of our SAP partners will discuss:

  • The sectors and skillsets that continue to see hiring and even accelerated hiring
  • Strategies to manage screening and on-boarding in our new, socially-distanced normal
  • Emerging risks and mitigation strategies with a contingent workforce

Jim McCoy is the CRO and General Manager at Scout Exchange and leads all client-facing functions including Sales, Marketing, Client Delivery, Customer Service and Strategic Partnerships. Jim’s deep industry expertise has helped Scout continue to innovate in crafting new solutions for companies recruiting direct or contingent workers.

Prior to Scout, Jim was a Vice President and the Global Practice Leader of Recruitment Process Outsourcing (RPO) for ManpowerGroup.

A graduate of Northwestern University, Jim speaks 5 languages and is a well-known industry champion and speaker on the issues of diversity and equality in recruitment.

Jim McCoy, Chief Revenue Officer & GM
Scout Exchange

The COVID pandemic has had serious economic consequences – for companies and their employees. Workforce financial stress is soaring  as employees deal with reduced household income and debts they can no longer pay. 

Stressed employees miss more work, are less focused, engaged and productive than non-financially stressed colleagues, and they have higher rates of turnover. Let us show you how you can help them.

Best Money Moves is a mobile-first platform that measures employee financial stress, then dials it down with a unique content-mapping system that helps solve your employees’ pain points.  Our proprietary contextual benefit navigation and support algorithm provide customized and personalized content, tools, calculators, and incorporate your company’s own benefits.

Ilyce Glink is an award-winning television and radio personality, a communications and media strategist, an innovator in content marketing and the founder of four Chicago-based companies including Best Money Moves. 

She has won numerous awards throughout her career from the National Association of Real Estate Editors and the Society of Business Editors and Writers. She also received the first Money $mart award from the Federal Reserve Bank of Chicago, a special contributions award from the National Association of Enrolled Agents, and two Peter Lisagor Awards for Exemplary Journalism from the Chicago Headline Club. In 2006, she was nominated for an Emmy® Award. 

Glink sits on the advisory board of eCredable, a fintech company based in Atlanta, and the YWCA Metropolitan Chicago’s Impact Investing Advisory Council.

Ilyce Glink, Founder & CEO
Best Money Moves

Did you know that 48% of American workers constantly worry about their personal finances and that employers are losing up to 13 hours of productive work per employee per month as a consequence? Many turn to the gig economy to supplement their income.

In this session, we will discuss how SAP’s new on-demand pay solution extends payroll to help employees address their financial needs and increase well-being while helping employers increase productivity and lower turnover.


Marcus Krug is the General Manager of FlexPay, an SAP business. As one of the founders, Marcus believes that the current financial services available to many Americans are broken, leading to financial distress and unhappiness that cost employers millions of dollars. He believes these problems can be fixed collaboratively by employers and financial institutions while creating big wins for all.

Marcus holds a Ph.D. in computer science, he is an entrepreneur-in-residence at INSEAD and he deeply cares about our planet and society.

Prior to his current role, Marcus founded SAP’s Intrapreneurship program and led the SAP.iO Venture Studio’s scouting team, responsible for identifying and nurturing new business ventures for SAP in new markets across the globe. In this capacity, he established a company-wide startup culture engaging tens of thousands of employees from all business units and locations. To date, SAP has invested in ten of the ventures that have evolved from these efforts.

Marcus Krug, General Manager

Learn how the Censia Talent Intelligence App and SAP SuccessFactors Recruiting can help businesses adapt their talent approaches to address changing competitive pressures, business plans, and market conditions. 

  • Learn how to identify your most valuable employees and actively prioritize finding new opportunities for those who have been recently displaced
  • Find out how you can fairly and efficiently filter through hundreds of resumes, while simultaneously sourcing the hard-to-find talent needed to thrive in this new economy
  • Discover how you can save, on average, 90% of resume screening and passive sourcing time, increasing scale and cost savings


Joanna Riley is an entrepreneur, advocate, and mentor for diversity in technology, and the CEO and Co-Founder of Censia. 

Prior to Censia Joanna was the co-founder and CEO of 1-Page, a SaaS solutions provider in the Talent Acquisition sector. In 2014 she led 1-Page to a successful IPO, and onto the S&P/ASX 300 by 2016.

Joanna Riley, CEO & Co-Founder

AI assistants are everywhere and help us complete tasks to make our everyday lives easier and more efficient. Conversational AI has crossed over to the workplace, and it’s reimagining hiring experiences for candidates and assisting TA professionals with their daily tasks so they can devote more time to higher-value work. 

We’ll explore how Conversational AI is making hiring more human with improved experiences, augmenting tech stacks to drive efficiency, and creating an agile organization that’s resilient to change and primed for the future of work.


Sylvia heads up Paradox’s channel partnerships and is responsible for leading the team that develops and builds successful relationships with HCM technology companies and enterprise clients. She has extensive experience as a recruiter, running her own search firm, and building software companies. 

Sylvia has helped thousands of organizations with their employment media, recruitment technology, and employment branding needs, and she’s passionate about partnering with leading organizations to improve the recruiting process for companies and their talent.

Sylvia Miller, VP, Channel Partnerships

Essential businesses are hiring aggressively into the COVID-19 crisis and they have run into a few roadblocks in the hiring funnel unique to the crisis. These have included court closures derailing trust and safety background screens.  

Non-essential businesses may have furloughed employees, but know they will need to ramp up operations quickly as the economy opens back up for business.  

Learn more about our solutions for working around hiring challenges during the crisis, and strategies for thriving in the new world of work post-COVID-19.


Scott Jennings is the Director of Retail & Hospitality Industry Strategy at Checkr. Scott has over 20 years of experience working with large enterprises to implement HR, Data, & Analytics Solutions at IBM, Qlik Technologies, & Cognos. At Checkr, Scott is focused on identifying repeatable best practices that drive ROI for our customers in strategic verticals.

Scott Jennings, Director Industry Strategy – Retail & Hospitality

Learn about the discipline of experience management (XM) and how organizations can apply it to navigate times of major organizational crisis and change. Learn about how organizations are leveraging the Qualtrics technology to systematically apply XM across their businesses. 


Dr. Benjamin Granger is an XM Catalyst within Qualtrics’ XM Institute. He has over a decade of experience building, running and optimizing EX measurement and management programs across the globe. In addition to his client-facing work, Ben leads research initiatives within the XM Institute and has pioneered several innovative employee survey techniques and methods that are changing the way many organizations measure and manage EX. His research has been featured in academic and practitioner forums, including Forbes, the Journal of Business and Psychology, the International Journal of Training & Development, the Academy of Management (AOM), and the Society for Industrial and Organization Psychology (SIOP). Ben is certified in Lean Six Sigma and earned his Ph.D. in Industrial Organizational Psychology from the University of South Florida.

Ben Granger
SAP Qualtrics

Panel discussion, moderated by Dr. Steven Hunt

Moderated by Jim McCoy